For more information, see Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows. Double click an online-only file with a cloud on it. Right-click on a file or folder in OneDrive and select 'Free up space' or 'Always keep on this device'.
Windows 10Įven after you upgrade to TLS 1.2, it's important to make sure that the cipher suites settings match Azure Front Door requirements, because Microsoft 365 and Azure Front Door provide slightly different support for cipher suites.įor TLS 1.2, the following cipher suites are supported by Azure Front Door: If the device is connected to the internet and TLS has been updated, continue to the following steps based on the version of Windows that the device is running. Make sure that you carefully review information about TLS deprecation. If the affected device is not connected, see Fix Wi-Fi connection issues in Windows. Resolutionįirst, verify that you are connected to the internet. (Error Code: 0x8004de40)Įrror Code 0x8004de40 indicates OneDrive is having trouble connecting to the cloud. Login was either interrupted or unsuccessful. When you sign in to Microsoft OneDrive, you receive the following error message: